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These terms set out the rules that apply when you access club999 and use your account — covering everything from how your wallet transactions are handled through Easypaisa, JazzCash or Raast, to how we manage your account data and what you can expect from our support team. Access is available where local law and eligible regions permit.
By opening an account on club999 and using any part of the platform — whether you are browsing the slot lobby, placing a live table bet, or moving funds through your wallet — you agree to these terms in full. They apply to every session, every transaction and every support interaction you have with us. Where any section references payments, it covers the local rails we support: Easypaisa, JazzCash, Raast, Bank Transfer and Debit Card. These are the only payment channels referred to in our terms; we do not extend commitments to channels outside this list. Access to club999 depends on whether use is permitted under the laws applicable to you in your region. If local law restricts access, these terms do not create any entitlement to use the platform. We may update these terms from time to time; the version shown in your account dashboard after login reflects the current state. Continuing to use your account after an update means you accept the revised terms. If you do not accept a change, you should stop using your account and contact support.
These terms draw a clear line between what we govern directly and what sits outside our responsibility. Knowing where that line is helps you understand your rights and where to direct any question you have.
All rules around opening, verifying and using your account fall inside these terms. This includes login credentials, account wallet activity and how we handle requests to update your registered details. We govern what happens inside your account.
Deposits and withdrawals processed through Easypaisa, JazzCash, Raast, Bank Transfer or Debit Card are covered. The terms describe what we do on our side of each transaction; they do not override the separate terms of your payment provider.
Game content supplied by studios such as Habanero, Microgaming, Spadegaming and CQ9 is available through our lobby, but the studios' own content terms may apply alongside ours. We are responsible for platform access, not for the internal rules of individual game titles.
External links, partner sites or payment-provider portals sit outside the scope of these terms. Once you leave club999 to complete a JazzCash or Raast transfer, the relevant provider's policies govern that step. We do not make commitments on their behalf.
These terms are not only a set of obligations — they also describe what you can ask of us. You have the right to review your transaction history directly from your account dashboard after login; every deposit and withdrawal processed through Easypaisa, JazzCash, Raast, Bank Transfer or Debit Card appears there with its status. If any account detail — name, contact number, wallet reference — needs correcting, you can raise a change request through the support channel, and we will act on it once the request is verified. Where you believe a transaction record is inaccurate, you can flag it through the same route. Our support team handles policy questions separately from general account help, so if your question is specifically about what these terms allow or restrict, note that in your message for a faster response.
Your full transaction history — including every Easypaisa, JazzCash and Raast movement — is available in your account dashboard after login. No separate request is needed to access these records; they are always visible to you.
If your registered contact number, wallet reference or name is wrong, contact support with the correct information. We verify the request before making any change to keep your account secure.
Any question about what these terms permit or restrict can be sent directly to our support team. Mention that your question is policy-related so it is routed to the right team without delay.
For disputes about a specific transaction or access issue, contact support with the date, amount and payment method involved. Our team will check the record and respond based on what the account shows.
If any part of these terms raises a question — whether it is about how your Easypaisa wallet is handled, what happens when you request an account change, or how we apply a specific rule — these are the ways to reach us. We keep policy support separate from general account queries so your question goes to the right place from the start.
Start a live chat session from any page on club999. Use this channel for quick policy questions or to flag a transaction issue in real time. The chat window is visible in your account once you are logged in.
For detailed policy questions — especially those that require us to check your account records or transaction history — email is the right channel. Include your account reference and a clear description of the issue so we can respond with the specific information that applies to your case.
The Help Centre in your account dashboard covers the most common policy questions, including how payment terms apply to Easypaisa, JazzCash and Raast transactions. Check there first; if your answer is not listed, contact support directly.
Our approach to your account data, cookies and security is governed by these terms alongside our privacy policy, which you can access from your account dashboard. We do not share your information — including your linked Easypaisa, JazzCash or Raast wallet reference — with parties outside the scope described in these terms. Cookies we set are used for session management and account security, not for third-party advertising. If you want to request a change to how we hold your data, or if you believe your account security has been compromised, contact support immediately using the channels listed above.
Account data — including your payment method references for Easypaisa, JazzCash, Raast, Bank Transfer and Debit Card — is held only as long as needed for your account and transaction records. Retention periods are described in the privacy policy linked in your dashboard.
We use cookies to keep your session active and to protect your account from unauthorised access. No cookie we set passes your account data to an external advertiser. You can review cookie settings through your browser at any time without affecting your account.
If you want to request a correction to data we hold, or ask how a specific clause applies to your account, contact support by email with your account reference. We aim to respond with the specific policy detail that applies to your case.
For all privacy, data and security questions related to these terms, use the email support channel. Live chat is available for urgent account-security issues. The Help Centre covers the most common questions without needing to contact us directly.
These questions cover what our terms mean in practice — for your account access, your transactions and your data. If your question is not here, contact support directly.
Yes. Any deposit or withdrawal processed through Easypaisa, JazzCash, Raast, Bank Transfer or Debit Card is covered by these terms on our side of the transaction. Your payment provider's own terms also apply to the transfer step handled by them.
The current version of the terms is shown in your account dashboard after login. If we update the terms, the dashboard reflects the new version. Continuing to use your account after an update means you accept the revised terms.
Access depends on local law and is available where local law and eligible regions permit. These terms do not create an entitlement to access where local law restricts it. Check your local legal position before opening or using an account.
Contact support with your account reference and the correct information. We verify the request before making any change. This applies to your contact number, name and any linked wallet reference such as Easypaisa or JazzCash.
Your full transaction history is visible in your account dashboard. If a record appears incorrect, contact support by email with the date, amount and payment method. We check the record on our side and respond based on what the account shows.
We do not share your information — including wallet references for Easypaisa, JazzCash and Raast — with parties outside the scope described in these terms and our privacy policy. The privacy policy is linked in your account dashboard.