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When you open an account with club999, you share certain details with us — and this policy explains exactly what we collect, how we use it, and the choices you hold over your own information. Availability of our services depends on local law and eligible regions in Pakistan.
When you create an account, we collect the details you enter directly — your name, contact information, and the payment method you choose to link, whether that is Easypaisa, a standard Bank Transfer, or a Debit Card. We also collect session data: pages visited, device type, and connection timestamps. This data is used to operate your account, process wallet transactions, and respond to support requests you raise with us. We do not sell your personal information to third parties for their own marketing purposes. Data shared with payment processors like Easypaisa is limited strictly to what is required to complete the transaction you initiated. Cookies placed during your session help us keep your login active and remember display preferences — you can manage cookie behaviour through your browser settings at any time. Where our services are available under local law in Pakistan, we apply data-handling practices consistent with that jurisdiction. If the law or eligible region changes for your account, we will notify you through the contact address on file. Retention of your records continues only as long as your account remains active or as required by applicable rules.
This policy covers the data we collect and process through club999 directly. Some connected services operate under their own terms — knowing what falls inside and outside this policy helps you understand your position clearly.
All data tied to your club999 account — login credentials, account wallet history, personal details you submit during registration — falls inside this policy. We control how that data is stored and who can view it.
Deposits and withdrawals processed through Easypaisa, Bank Transfer or Debit Card generate transaction records that this policy covers on our side. The payment provider's own privacy terms govern data held on their infrastructure.
Game session data generated while you browse the lobby — which categories you open, session length, device used — is covered by this policy. It is used only to maintain account continuity and improve navigation, not for resale.
Links to external sites, payment gateways and game studios sit outside this policy once you leave our environment. We do not control how those third parties handle data, and we recommend you check their policies directly.
You hold a set of concrete choices over the information we keep. Reviewing what we hold is straightforward: log in and open the account settings page, where your stored personal details are displayed. If any detail is incorrect — a contact number, email address or linked payment method — you can edit it directly from that screen without needing to contact support. For questions that cannot be resolved through the account settings page, our support channel is the right path. We aim to respond to data-related queries as a priority. If you want a copy of the data associated with your account, submit a request through the support contact below and we will provide what is held on file. Closure requests for accounts where local law permits this step are also handled through the same support channel.
After login, go to account settings to see the personal details we hold. The page shows name, contact information and your linked payment method in one place.
Edit name, email or contact number directly in account settings. For payment method corrections, follow the wallet section steps shown on screen.
Use the support contact below for any query this policy does not answer clearly. Data-related queries are handled with priority response compared to general account questions.
Where local law and eligible region rules allow, account closure requests are handled through support. Submit your request with the email address registered to your account.
If this policy raises a question you cannot resolve through your account settings, use one of the contact paths below. State clearly that your query is about personal data or privacy so it reaches the right team quickly.
Open the chat icon from any page while logged in. Mention your data query in the first message so it is directed to the account team rather than the general support queue.
Send your data request or correction query to the support email address listed in the Help section of your account. Include the email registered to your club999 account in the message.
Many data corrections — contact details, linked payment method, notification preferences — can be handled without contacting support. Log in and check account settings first for the fastest resolution.
club999 uses standard technical measures to protect the data stored in your account. Session connections are encrypted, and your login credentials are stored in hashed form — we cannot read your password, only verify it. Account security settings are accessible from your dashboard after login, where you can review active sessions and remove any device access you do not recognise.
Cookies active during your session are limited to account continuity and display preferences. You can clear or restrict cookies through your browser settings. Restricting certain cookies may affect how the account session behaves on return visits.
We keep account records for as long as your account is active and for any period required under applicable rules in your eligible region. Once those periods pass and your account is closed, data is removed from active systems.
Transaction records for Easypaisa, Bank Transfer and Debit Card payments are stored only on our side in summary form — amount, date, status. Full payment credentials are handled by the payment processor and are not stored on club999 servers.
When this policy changes materially, we notify you through the contact address on your account before the change takes effect. The current version is always accessible from the footer of every page.
These are the questions we receive most often about how your data is handled. If your question is not covered here, the support contact paths in the section above are the right next step.
We collect the details you enter during registration — name, email, contact number and the payment method you link, such as Easypaisa or a Debit Card. We also collect session data like device type and pages visited to keep your account working correctly.
We share data only where necessary: with payment processors to complete transactions you initiate, and where required by applicable law in your eligible region. We do not sell your personal information to third parties for their own marketing purposes.
Log in and open account settings — your stored personal details are displayed there. For a full copy of the data we hold, send a request through our support email with the address registered to your account, and we will provide what is on file.
Yes. Name, email and contact details can be edited directly in account settings after login. For changes to a linked payment method like Easypaisa or Bank Transfer, follow the steps shown in the wallet section of your account.
We retain records for as long as your account is active and for any period required under applicable rules in your eligible region in Pakistan. After an account is closed and retention periods pass, data is removed from active systems.
Where local law and eligible region rules allow, you can submit a closure and data removal request through our support email. Include the email address on your club999 account in the message so the request can be verified and processed.